Platform · building blocks
This is one module. Together they form the platform.
HeyDental isn’t a pile of disconnected tools. Each module below is a building block — pick a la carte or run the whole platform. You’re looking at the highlighted block.
Module · Insurance Center AI
Insurance that keeps up with the note — not a week later.
Works hand in hand with Susan while you transcribe, then gives the floor a desk of services, forms, and agents for the insurance work that never fits in a sticky note.
01 · With Susan
Lookup while you transcribe
Susan captures the visit; Insurance Center pulls the payer facts that turn a note into a honest estimate.
- Hand-in-hand Eligibility and plan details surface as the procedure note takes shape — not as a separate homework assignment.
- Patient still in the room Checkout conversations get real numbers while memory of the visit is fresh.
- No invented benefits When a payer is quiet, we say so — we don’t guess a crown percentage to sound helpful.
02 · Staff desk
Services, forms, and agents for insurance work
The front desk and billing share one insurance floor — helpers for the repetitive parts, humans for judgment.
- Workflow services Guided paths for common payer chores instead of tribal knowledge in someone’s head.
- Forms that match the job Attachments, appeals, and the paperwork stacks that stall claims.
- Floor agents Calm follow-ups so ‘we faxed it’ isn’t the end of the story.
03 · Controls
The checks billing actually runs
Coverage, frequency limits, coordination of benefits, claim status, clearinghouse path — visible together.
Eligibility
Is this patient covered for what we’re about to do?
Frequency & COB
When plans disagree, surface it early.
Claims path
Status and attachments without a second spreadsheet.
Next
See the other building blocks
A la carte or full platform — each module is designed to lock into the others. Browse the rest, or join the waiting list.